Effective Date: 27/02/2025
1. Introduction
Welcome to Rise Up Roofing and Maintenance (“we,” “us,” or “our”). By accessing and using our website and services, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please do not use our services.
2. Services Provided
We offer roofing, guttering, and home improvement services, including roof cleaning, driveway cleaning, chimney repairs, and pressure washing in Dublin and surrounding areas. All services are subject to availability and agreement.
3. Booking and Payments
- All bookings must be confirmed via phone, email, or through our website.
- A deposit may be required for certain projects.
- Payments must be made as agreed in the quotation. We accept [insert payment methods].
- Late payments may incur additional charges.
4. Quotations and Pricing
- All quotations are valid for [insert time period, e.g., 30 days] from the date of issue.
- Prices may change due to unforeseen circumstances, but customers will be informed beforehand.
- Additional costs may apply for extra services requested by the customer after work has begun.
5. Cancellations and Refunds
- Cancellations must be made at least [insert time frame, e.g., 48 hours] before the scheduled service.
- Deposits may be non-refundable in cases of last-minute cancellations.
- Refunds are provided at our discretion and will be processed within [insert time frame, e.g., 7-14 days].
6. Customer Responsibilities
- The customer must provide access to the property for our team to carry out the work.
- Any necessary permits or approvals must be obtained by the customer before work begins.
- The customer is responsible for ensuring that the work area is clear of personal belongings.
7. Liability and Warranty
- We provide a workmanship guarantee of [insert time frame, e.g., 5 years] for roofing services.
- We are not responsible for pre-existing structural damage or issues unrelated to our work.
- Liability is limited to the cost of the service provided and does not cover consequential damages.
8. Health & Safety
- We adhere to all industry health and safety regulations.
- Customers must not interfere with ongoing work and must follow safety guidelines provided by our team.
9. Intellectual Property
- All content on our website, including text, logos, and images, is our property and may not be copied or distributed without permission.
10. Third-Party Links
- Our website may contain links to third-party websites. We are not responsible for their content or policies.
11. Governing Law
- These Terms & Conditions are governed by the laws of Ireland.
- Any disputes will be resolved through mediation or the Irish legal system.
12. Contact Information
For any inquiries regarding these Terms & Conditions, please contact us.